TAILORED NECESSITIES

Returns & Exchanges

We want you to feel confident purchasing tailored clothing online. Please review the policy below before placing your order.

7-Day Return & Exchange Window

All return or exchange requests must be initiated within 7 days of delivery. The 7-day period begins on the date the carrier's tracking information shows the package as delivered.

To begin a return or exchange, email tailorednecessities@gmail.com with your order number and the reason for your request.

Return Condition

Merchandise must be returned unworn, unaltered, unwashed, undamaged, and in its original condition, with original tags and packaging when applicable.

Garments that have been altered, hemmed, tailored, washed, worn, damaged after delivery, or otherwise modified from their original condition cannot be returned or exchanged.

If We Made an Error

If Tailored Necessities sent the wrong product, wrong color, or wrong size, we will review the issue and correct it at no additional cost to you. An approved return resulting from an error by Tailored Necessities is eligible for a full refund or replacement, as applicable.

Other Approved Returns

For approved returns that are not the result of an error by Tailored Necessities, a 25% restocking fee will be deducted from the refund. The customer is responsible for return shipping costs and must provide valid tracking information for the return shipment.

Original shipping charges are non-refundable unless the return is the result of an error by Tailored Necessities.

Fit & Sizing

Ready-to-wear suits and tuxedos may require minor alterations for an ideal fit. Fit preference or the need for ordinary tailoring does not by itself constitute an incorrect or defective item.

Unless a product listing specifically states otherwise, our suit and tuxedo jackets are Regular (R) length and matching trousers generally follow a traditional drop-6 relationship. Please review our Size & Fit Guide before ordering, or contact us if you need help selecting a size.

Exchanges

Approved exchanges are subject to product availability. If your requested replacement size or style is unavailable, we may offer another available option or process your merchandise as a return under this policy. For non-error exchanges, return shipping costs and any applicable restocking fee remain the customer's responsibility.

Order Cancellations

Orders may be cancelled before the order has entered fulfillment or shipped. Once an order has shipped, it can no longer be cancelled and must follow the return process above.

Because Tailored Necessities verifies availability with its fulfillment source after an order is submitted, a selected item may occasionally become unavailable. If the item is unavailable and payment has not been captured, we will not capture payment for that unavailable item. We may contact you regarding alternative styles or sizes, but you are not required to accept a substitution.

Refund Processing

Approved refunds are issued to the original payment method after returned merchandise has been received, inspected, and approved. Bank and payment-provider processing times may vary after a refund is issued.